Billing details and tax exemption

Billing details is for accounts payable users and administrators. Keeping it current means invoices reach the right people first time.

• Email invoices to and statements to: the addresses that get them, usually your accounts payable inbox.
• How invoices arrive: email, paper, or both.
• Purchase orders: tell us if you can't pay an invoice without a PO number, and give us a blanket PO and its end date if you have one.
• Anything else: for example a supplier portal we must invoice through.

When you save, our accounts receivable team is asked to update your account and the page shows when it's done. You'll also find the request under Support.

Sales tax exemption certificates

1. Choose the state, the type of certificate, its number and the expiry date (leave it empty if it doesn't expire).
2. Upload the signed certificate as a PDF or image.
3. We review it and email you when it's accepted, or tell you what's wrong.

We email your accounts payable users 30 days before an accepted certificate expires, so you can upload the renewal in time.