Inventory and stock alerts

Inventory shows the stock we hold for you at our warehouse. Items at or below their reorder point are flagged as low. To reorder an item, use Orders or contact your Drummond team.

Stock alerts by email

Your Drummond sales rep can set up emails that tell you when an item is getting close to its reorder point, reaches it, runs out, or is back in stock, and a summary on Mondays. Each person at your company can get the alerts they choose. Ask your rep to add you, change which alerts you get, or change the reorder points we watch.

Each alert has a Replenish button next to every item, and one for all of them. It opens a short form: choose the items and quantities, add your name and email, and send it. Your rep and customer service team get it straight away and confirm quantity and price with you before anything is produced or charged.

To stop them, use the Stop these emails link at the bottom of any alert, or reply and ask. You can also get a weekly low-stock list from Reports.

Bulk upload

When it’s switched on for your account, Bulk upload on the Inventory page lets you add or change many items, or ship your items to many addresses, from one spreadsheet. Download the template (the items template lists the items you have now), fill it in, save it as CSV and upload it. We check every row and show you any problems before you send it; your Drummond team checks it again and confirms before anything changes or ships.